What is Cashback?
How much Cashback you can earn with us?
It depends on shop what Cashback we can offer you. In general, it’s even up to 20% (of cart value) but some of them offers Cashback in form of specific value.
When can I withdraw my earned Cashback?
You can withdraw your Cashback by clicking “Withdraw my Cashback” in “My account” bookmark. You can do it using:
- Bank transfer
Why my transaction haven’t appear on my account?
If your transaction haven’t appeared on your account after 24 hours, it means that it was made incorrectly. In this case, please fill it manually through our “Missing Cashback Claim”.
Why my Cashback is different than expected?
Every affiliated shop has individual Cashback and the way it will do it. Remember that:
- Shipping cost is excluded
- If you are shopping abroad, your Cashback will be calculated by rate valid at the time of purchase.
How to make transaction to get your Cashback and to be sure that it will appear on your account?
Step by step make sure that:
- 1. You are sign in on in.planetplus.com
- 2. Search for shop you are interested in and go through special link which will assign your transaction to our website
- 3. Clean your browser history and cookies
- 4. Always use the newest version of our browser. (Our site is running on Firefox, Safari, Chrome)
- 5. Do not us Adblock. Turn off every tool in your browser that is blocking ads.
- 6. Always add products to the cart and pay for them in one tab and one payment session.
- 7. Use only promo codes from our site
- 8. If you use vouchers, gift cards or loyalty points, your Cashback will be declined
What are technical requirements to use Planet Plus?
To make sure that our site will run properly you should use: Internet Explorer at least v. 7.0, Firefox at least v. 2.x, Safari at least v. 5.x, Opera at least 9.x, Google Chrome at least v. 2.x. You’re allowed to use other versions of browsers only if it is compatible with versions mentioned above. If you have any questions, please contact us through “Support” bookmark.
Does AdBlock affect on your Cashback?
Yes, it does affect on Cashback. If you’ve got installed and activated AdBlock, your transaction won’t be registered. We suggest to deactivate AdBlock before using our site to be sure that your transaction will be registered.